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After Sales Support

After Sales Support

Comprehensive After-Sales Support

At RSG, we take great pride in being more than just a Castor Wheel Distributor. Our commitment goes beyond supplying top-quality castor wheels; we strive to provide an unparalleled level of after-sales support to our valued customers. Our comprehensive range of services ensures that your castor wheels and shopping trolley carts function optimally and reliably throughout their lifespan.

Castor Wheel Replacement and Maintenance

We provide top-notch castor wheels, we offer specialized services to ensure your equipment remains in optimal condition.

Extended Warranty

we offer warranty support to provide you with peace of mind. In the unlikely event of any issues or defects within the warranty period, our team will promptly assist you, ensuring a seamless resolution to any concerns.

On-site Assessments

Our dedicated professionals conduct thorough on-site assessments, carefully examining your existing castor wheels and shopping trolley carts. This hands-on approach allows us to identify any concerns and recommend targeted maintenance solutions, ensuring the seamless functioning of your equipment.

Quick Response Team

RSG has a specialized quick response team ready to attend to urgent replacements and requests. Rest assured, our team will swiftly address your needs, minimizing any downtime and ensuring your operations remain smooth.